Shipping Policy

Thank you for visiting and shopping at trekwinds.com. We are committed to delivering your order as quickly and smoothly as possible.

Processing Time

All orders are typically processed within 1–3 business days after payment confirmation.

During peak seasons, promotions, or high order volume periods, processing times may take slightly longer. If any significant delay occurs, we will notify you via email or phone.

Once your order has shipped, you will receive a confirmation email with tracking details.

Shipping Time

Estimated delivery time is calculated from the date your order is shipped.

  • Standard Shipping: 7–15 business days
  • Expedited Shipping: 3–7 business days

Delivery times may vary depending on customs clearance, weather conditions, and carrier delays.

Shipping Rates & Free Shipping

We currently ship to:
United States, Canada, Australia, and selected international regions.

Standard Shipping

  • Orders under $55: $7.90 shipping fee
  • Orders $55 and above: FREE Standard Shipping

Expedited Shipping

  • Flat rate: $15.90

Free shipping will automatically be applied at checkout once the order qualifies.

Shipment Confirmation & Tracking

Once your order has shipped, you will receive a Shipment Confirmation Email with your tracking number.

Tracking information may take up to 24 hours to activate.

If you need assistance, please contact us at:
📩 service@trekwinds.com

Damaged or Lost Packages

Trekwinds is not responsible for packages that are lost or damaged during transit.

If your package arrives damaged or goes missing in transit, please contact the shipping carrier directly to file a claim.

We recommend keeping all packaging materials and damaged items until the claim process is completed.

If needed, our support team is always available to assist you.

Contact Us

If you have any questions about shipping or your order, feel free to contact us:

 Email: service@trekwinds.com
 Phone: +1-780-628-7905